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Services List

Services Overview

Services Overview

ESS Technology  provides a full range of IT services targeted toward small and medium businesses. ESS Technology  are a team of qualified IT professionals who  understand business needs, and strive to have a long term relationship with clients as their service provider of choice.

Some of our services include:

IT Consulting

  • ESS Technology are able to offer you a full range of consulting services including:
    - Requirements gathering and analysis
    - Design
    - Implementation
    - Testing
    - Commissioning
    - Project Management

Perhaps you need a new network or perhaps you just want to upgrade your existing systems? ESS Technology will work with your leadership team to better understand your requirements and expectations. ESS Technology will review your current equipment compared to where you want to go and will design a solution that not only beats your expectations but will also lower your TCO (Total Cost Of Ownership). Whatever your reason, whatever your budget ESS Technology will be able to assist you.

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Business Consulting

ESS Technology offers professional and cost effective business services. We will help you to improve the efficiency of your busness processes and operations by providing quality IT solutions.

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Project Management

In all our work we apply proven project management methodologies from the start to finish of a project life cycle. We pride ourselves on consistently providing intelligent solutions, delivered with our unique blend of exceptional service, on-time and within budget.

Each implementation is planned and conducted in a series of documented steps to ensure the project is executed, tracked and managed as efficiently as possible, from your viewpoint as well as ours. We work closely together throughout these phases to ensure the project progresses as anticipated and any issues that arise are addressed as quickly and efficiently as possible.

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Networking and Server Maintenance

So you want a new network, but don't know your TCP from your UDP? Perhaps you know what you want to achieve but don't know what you need and at what cost? ESS Technology are the leaders when it comes to network design, we can offer solutions for any budget.

No point having the latest and greatest network if it runs slow. ESS Technology offer experience and an extensive array of technologies at our disposal to remove the bottleneck and speed up your network.

Don't have the budget to employ a full time IT engineer? ESS Technology  are able to offer flexible options to have the feel of having a full time employee with minimal costs.

Sick of having to wait all day for an engineer to come on-site to fix a problem? ESS Technology  can use remote control to fix a majority of problems; our aim is to have all issues resolved within a couple of hours of the support request being made, however some problems can't be fixed remotely and in these cases we aim to get an engineer on-site within 4 hours of the support call being made.

Are you starting a new business and want a new network to help you compete with your competitors? ESS Technology are able to assist you with your complete network needs, we are proficient in a number of technologies and will recommend a solution based on your end goals and your budgetary restraints.

Maintenance of Servers can be time consuming and damn right intimidating. ESS Technology are proficient in AD Optimization, Group Policies, Login Script Creation/Maintenance, AV updates, Hotfix Deployment, RAID configuration, File Shadowing (Windows 2003 server only) etc.

ESS Technology offers comprehensive onsite maintenance support agreements. Please contact us for more information.

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Backup & Data Recovery

Creating the data is one thing, it is another thing to be able to rely on your backups to restore the data if the occasion arises. ESS Technology offers full range of backup services and solutions including  SAN/Disk Arrays installs, incremental/differential/ full backups, RAID, file shadowing etc.

One of the latest trends in data protection and recovery is an online backup service. Your data is automatically uploaded  to the secure remote data server via the Internet connection. ESS Technology offers a comprehensive range of remote backup technologies and data plans. Please visit www.vaultonline.com.au for more details.

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Remote Access and Diagnostics

ESS Technology are able to setup remote monitoring of your systems so in the event of a server failing the server will contact ESS Technology to ensure an expedited fix. ESS Technology use the latest and most secure Remote Control Software that won't compromise your network and data.

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Security Analysis and Troubleshooting

ESS Technology consultants can help you analyse IT security needs and implement best suitable solutions. Do you experience security related issues? Call our experienced consultants and we will perform comprehensive security audit and eliminate potential security threats.

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Virus/Spyware Protection and Removal

Currently, protection from viruses and spyware is the key business requirement, which aims to minimize downtime and prevent loss of data. ESS Technology can offer your business a number of solutions that protect your network from malicious software. We can also offer virus cleanup services if your network is already infected.

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Web site Design and Hosting

ESS Technology offers professional website design and Search Engine Optimisation (SEO)services. Our services include website design and updates, rebranding and custom end-to-end solutions for new divisions, branches or subsidiaries. For a fledgling spin off we can provide a complete package including compelling branding concepts, creative and functional web design, integration of interactive components and an online marketing solution to launch the new entity.
Having a quality website is one thing but you must ensure you are not losing out on potential customers due to a slow website. ESS Technology provides hosting solutions  on some of the fastest networks in Australia.

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Application Installation and Support

Having trouble installing new application? ESS Technology specialists will provide you with professional assistance.

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Hardware and Software Troubleshooting

Do you have a broken piece of hardware and don't know if it is worth fixing or updating? Is your software working incorrectly? Call one of our specialists today who will  provide assistance and support. If your software or hardware requires replacing, ESS Technology can supply products of most leading brands at competitive prices.  

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Computer Parts and Repairs

Perhaps you want to upgrade your computers or printers or any other equipment? ESS Technology  can supply computer parts, networking equipment, peripherals and accessories at competitive prices.  Please email your request to sales@esst.com.au.

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Training

Customer training is offered for a wide range of IT related topics. It is offered an on-site basis.

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and more ...